Helping everyone enjoy their time in Doncaster!
Welcome to Doncaster: Your Guide to Accessibility in Doncaster
Nestled in the heart of South Yorkshire, Doncaster is a vibrant city brimming with exciting things to do, delectable dishes to savour, and a thriving calendar of events to experience across a number of local attractions.
As a newly-named city, we're taking bold strides towards a brighter future, and one of our primary goals is to ensure that everyone can fully participate in and enjoy the magic that Doncaster has to offer We all know exploring should be fun, whether you're shopping, sight-seeing, or taking part in events. We're working hard with our partners to enhance accessibility in Doncaster, making it a welcoming and inclusive destination for all.
Visit Doncaster to discover the multitude of experiences, culinary delights, and cultural festivities that this city has in store, with a firm commitment to making them accessible to one and all.
Many of our local venues provide information on the accessibility of their facilities in the form of an Access Statement, to help you 'know before you go'. When you are planning your visit, ask to see their Access Statement.
To ensure Doncaster can be enjoyed by all visitors, the local council and businesses are working hard to make the city as accessible as possible.
Accessible Public Toilets
Doncaster has a number of public toilets across the city, suitable for people with most disabilities. Our city centre has several toilets available for use by the public, including:
- Market Place (On the corner of High Fishergate)
- Frenchgate Shopping Centre
- Doncaster Interchange
- Doncaster Council Civic Building
For a full list of public toilets in Doncaster, visit the City of Doncaster Council website.
We’re aware that some people may be limited in their own mobility so need equipment to help them to either get on to the toilet or to have their continence pad changed – we’re proud to have a number of ‘Changing Places’ toilets across our City. Here’s where you can find our current Changing Places toilets:
- Frenchgate Shopping Centre
- Lakeside Village
- Yorkshire Wildlife Park
- The Wool Market
- Cast Theatre
- Danum Gallery, Library and Museum
To find more changing place toilets, please take a look at the link here which maps out where they are available in Doncaster
Please take a look at the Dial Doncaster website which is a helpful disability advisory service available for any help in and around the city. The latest information sheet was updated in 2019.
However you’re looking to get to Doncaster, there’s a number of ways to travel to and around the city.
Doncaster Central Train Station is operated by LNER and has daily connections from across the country. You can find more information about the station here.
Doncaster Station is fully accessible for wheelchair users with ramps for train access, a lift between platforms and trained staff ready to help with your needs.
There are visual and audible announcements for all departures and arrivals.
All of the taxis on the station rank are wheelchair accessible and wheelchair users can use the car park unaided.
There are several on-street zones for Blue Badge holders in Doncaster.
Car parks in the city that have accessible parking spaces are:
- Chamber Road Car Park, 7 spaces
- Markets Car Park, 28 spaces
- Mexborough Multi Storey, 12 spaces
- Frenchgate Car Park
Yourcabs Doncaster Taxi Service and Wheelchair Specialist is a local firm with wheelchair accessible vehicles. Pre-booking is always advised. Call them on 07460 419618.
Assisted Transport Services also offer wheelchair accessible taxis in Doncaster. Again pre-booking is essential. To book, call 07306 512222.
All First Buses on regular routes are wheelchair accessible. You can find more information about buses in Doncaster by clicking here.
Accessible Breaks, Visits and Holidays
If you’re planning a visit to Doncaster, we understand how important it is to know that you can explore what the city has to offer in comfort. You can rest assured that accessibility won’t hinder your opportunity to explore our city.
An increasing number of businesses across Doncaster are specially equipped and trained to assist visitors with any access requirements and accessibility needs.
When researching which accommodation to stay at and attractions to visit, you can ask to see their Access Statements.
TOURIST INFORMATION CENTRE
Your first stop, during any visit to Doncaster, should be our Tourist Information Centre. The friendly and welcoming team here can answer any of your questions about Doncaster and the surrounding areas.
Featuring a wealth of leaflets, brochures and other literature, the Tourist Information Centre also stocks a variety of souvenirs, books & locally made goods.
The Doncaster Tourist Information Centre is located on 1 Priory Place, Doncaster, DN1 1BN, next door to the historic and iconic Mansion House.
Things To Do
Everyone is welcome at Doncaster Minster. With a fully accessible entrance via ramps, the Minster provides a warm welcome to all through worship and events.
Doncaster Minster is serviced by the St. George’s Car Park which sits right next to the church and has a number of Blue Badge Holder spaces. Doncaster Minster has also recently installed accessible toilets.
View their website for more details here.
The Danum Gallery, Library and Museum (DGLAM) is situated in the heart of Doncaster, and is built around the old Girl’s School. Combining art, literature and history, DGLAM has something to inspire people of all ages and spark curiosity, imagination and fun.
From reading, to exploring Doncaster’s heritage through the latest digital technologies, their aim is to educate and inspire each person who visits.
Combining an adult & children’s library with a museum and gallery, allows for a contemporary and unique opportunity to provide an all-round experience. Bookcases are even placed throughout the art gallery and museum to explore even more about the times, art and heritage on display.
Click here for their access information.
Are you up for a truly WILD animal adventure? It’s time to experience the wild side! Situated in Doncaster, the Yorkshire Wildlife Park is the UK’s number 1 walkthrough wildlife experience.
Yorkshire Wildlife Park is home to over 700 animals from over 70 species including Amur Leopards and Tigers, Painted Hunting Dogs, Black Rhinos, Polar bears and the internationally-famous Lion Pride of Yorkshire.
All accessibility details on Yorkshire Wildlife Park can be discovered on the page here.
Located just 5 minutes from the M18 and Doncaster City Centre, Lakeside Village hosts over 45 famous name stores which offer up to 60% off RRP all year round, meaning you can find everything you need at sensationally low prices.
Whether you’re looking for somewhere shop, or to fill your belly – Lakeside has it all with a great range of eateries situated around the complex. They even have a play park for the young ones!
Take a look at the Lakeside Village accessibility information just here.
Based on the formed RAF Doncaster site, the South Yorkshire Aircraft Museum hosts a vast collection of aircraft from throughout the years. Whether you’re wanting to take a look the biplanes flown at the first airshow held in the UK (actually, right here in Doncaster!) or military fast jets like the Harrier Jump Jet, there’s something to spark everyone’s imagination!
If interactive & cockpit exhibits are your thing, or you’ve just got a general interest in aircraft, the South Yorkshire Aircraft Museum here in Doncaster is open all year round.
This site is fully accessible to wheelchairs and pushchairs.
WHERE TO STAY
The Earl of Doncaster Hotel is an iconic building that stands in the heart of Doncaster (a place it’s occupied for over 80 years) Since 1954, generations of visitors to Doncaster have enjoyed the unique Art Deco character of the Hotel.
They are now one of the largest four star hotels in Doncaster, offering a selection of 82 quality bedrooms, 3 bars, 3 event spaces, coffee shop & restaurant the Café Bar Concerto.
Full details on their accessibility guide are available here.
STAY AT YORKSHIRE WILDLIFE PARK
Enjoy the 'suite' life with their luxury rooms, pack it all in with bespoke packages and go truly WILD and explore Yorkshire Wildlife Park and The Yorkshire Hive.
See details on their accessibility statement here.
Next door to Doncaster Racecourse
Situated with spectacular views over Doncaster Racecourse, we offer the perfect location for work or leisure. Steps away from Doncaster Racecourse and Exhibition Centre, we are near Lakeside Village shopping, Yorkshire Wildlife Park and the City Centre. Enjoy our on-site dining establishment and function spaces.
View their accessible amenities here.